Dr. Khairol Anuar bin Ishak adalah merupakan Pensyarah Kanan di Pusat Pengajian Pengurusan Perniagaan (SBM-UUM), Universiti Utara Malaysia (UUM). Beliau memperoleh PhD dalam bidang Pengurusan Pemasaran dalam Bidang Francais pada tahun 2015 daripada USM, MBA dalam dari UUM pada tahun 2002 dan Ijazah Sarjana Muda Pentadbiran Perniagaan (Kepujian) dari UUM pada tahun 1996.
A corporation is a mechanism established to allow different parties to contribute capital, expertise, and labor for their mutual benefit. The investor/shareholder participates in the profits (in the form of dividends and stock price increases) of the enterprise without taking responsibility for the operations.
Crafting and executing strategy are the heart and soul of managing a business enterprise. But exactly what is involved in developing a strategy and executing it proficiently? What are the various components of the strategy formulation, strategy execution process, and to what extent are company personnel—aside from senior management—involved in the process?
The Balance Score Card (BSC) retains financial metrics as the ultimate outcome measures for company success, but supplements these with metrics from three additional perspectives – customer, internal process, and learning and growth – that we proposed as the drivers for creating long-term shareholder value.